Help and Denis
Status: these pages and email support work. How do I do it? exists on the screens that work. Assistant in the menu answers with your numbers. An action happens only after you confirm. You can always write to Denis. Only the owner can allow access to the shop. It stops by itself after 24 hours.
What you get
- An answer on the spot, without searching.
- If the answer is not enough, the question goes to a person: Denis.
What you need
- Nothing.
Steps
- On the screen tap How do I do it?
- You see: 3–5 steps.
- If that is not enough, open the contents and the topic.
- If it still does not work, write to
zdravei@rastezh.bg: which screen, what you tapped, what you saw.- You see: a reply by the end of the working day.
Messages you may see:
| It says | Meaning |
|---|---|
| Received. We will call you during working hours, usually within 2 hours. | your request is with us |
| No fresh data from the courier | the courier connection stopped |
If something goes wrong
| What you see | What to do |
|---|---|
| The screen does not load | Check your internet and reload. |
| An error repeats | Write to zdravei@rastezh.bg with the time and the screen. |
| I cannot find the topic | Open the contents or write to us. |
Questions
Who is Denis? The creator of Rastezh. He answers questions personally.
Do I have to send Denis passwords? Never by email. Only through the protected channel.