Money and Owed to you
Status: works. The screen opens with a personal link from Rastezh and follows your language.
What you get
- How much the couriers owe you in €, proven from their data, with a ready-to-send text.
- The real profit of each order: after VAT, cost price, delivery, fees and ads.
- Whether every euro from cards and the bank reached you.
What you need
- A connected courier. See First steps.
- For profit: a connected store or a file with orders.
- For cards: Stripe or Netopia. For the bank: a file with the movements.
What the screen says
| On screen | Meaning |
|---|---|
| Money | the screen itself |
| Owed to you | what couriers collected and have not paid you |
| Orders | every order with its profit |
| Cost prices | what you pay for your products |
| Payments | card and bank files |
| Data | VAT, fees and other settings |
| Profit | profit, over 7, 30 or 90 days |
| Proven from the courier | confirmed by courier data |
| To check | our conclusion, not proof |
| Money on the way | money on the way |
| Expected | expected, not yet due |
| How do I do it? | the help on the screen (key ?) |
| Download CSV | download as CSV |
The / key searches the table.
Owed to you
- Open the Owed to you tab.
- You see: a row for each parcel: amount, courier and status.
- Tap Copy next to “Text for …”.
- You see: Copied. You send the text to the courier.
- Tap I asked on a row. It works on several rows at once.
- You see: “Requested” and the date.
- When the money arrives, tap I got it.
- The row leaves the total.
- If a row is not right, tap Not true and write briefly why.
Rows under To check are our conclusions, not proof. They do not count in the total. Check them with the courier before you ask for them.
Rows also close by themselves when the courier's data shows they paid.
Orders
- Open the Orders tab.
- You see: each order with its profit.
- Filter by Money, Profit or Data.
| On screen | Meaning |
|---|---|
| estimated | estimate: the money has not arrived yet |
| incomplete | a price or the VAT answer is missing |
Data
- Open the Data tab.
- At Do you pay VAT? choose Yes or No.
- While it says Not answered, profit is incomplete.
- Fill in Cash on delivery, % from your contract and tick The fee is from my contract.
- Optional: Rate, %, Delivery, €, Pays within, days, Packaging, €, Ads, €.
- Tap Save.
- You see: Saved.
Cost prices
Without a cost price, profit is incomplete.
- Open the Cost prices tab.
- Upload a CSV or Excel file with two columns: the product code and the cost price. Prices are without VAT if you pay VAT.
- If needed, choose the columns and tap Show.
- You see: changes, unknowns, duplicates and suspicious prices. Nothing is saved yet.
- Tap Save prices.
- You see: how many prices were saved.
- If you made a mistake, tap Undo this import.
Payments
- Open the Payments tab.
- At Type choose Bank statement or another format from the list. The Borica, myPOS and ePay formats are for Bulgaria.
- Upload the file. If needed, choose the columns: Date, Amount, Fee, Basis, Transaction.
- At Save the selection type a name, for example “BT”, so you do not choose next time.
- Tap Import payments.
- You see: how many were imported, how many with an order and how many without.
A payment is matched by the order number. By amount, only if there is a single possible order: up to 14 days for the bank, up to 3 for the others. The templates are not yet checked with real files. Check the first import.
If something goes wrong
| What you see | Why | What to do |
|---|---|---|
| Profit incomplete | the VAT answer, the fee or the cost price is missing | Fill in Data and Cost prices. |
| No fresh data from … | the courier connection stopped | See Sameday or your courier's page. |
| Everything is reconciled | there are no unpaid parcels | Nothing. The courier paid everything. |
| No orders yet | data is on the way or there are no orders in the period | Wait or change the period. |
| I got the prices wrong | Cost prices → Undo this import. | |
| A payment without an order | it has no number or several match | Write to zdravei@rastezh.bg with the row. |
| Not accepted: … | the value is not a number | Fix the field and tap Save. |
Questions
Why does “To check” not count in the total? So you do not ask for money that is not owed to you.
Does Rastezh guess my VAT? No. If you have not answered, profit is incomplete, not guessed.
Is the calculation right with several parcels per order? Not yet. For now one parcel per order is calculated.